How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

Anti-bribery
Countering corruption

Our Anti-bribery and Corruption (ABC) Policy reflects our commitment to uphold local and international law, and make sure our employees act with integrity.

Whistleblowing
Speak Out!

If you have a suspicion or concern of serious wrongdoing, you are encouraged to Speak Out! This can be done by speaking directly to an ofi responsible officer or via “SpeakOut” – our independent reporting platform. 

 

Your concerns will be investigated by a team of experienced business managers, in line with our Whistleblowing Policy. We will ensure that your concern is investigated independently, and necessary actions are taken.

Fair Employment
Respecting human rights

We work hard to make sure all employees are treated with dignity and fairness, and that their rights are respected. Our Fair Employment Policy is in full compliance with the conventions of the International Labor Organization (ILO) and United Nations Global Compact’s (UNGC) guiding principles .

Supplier Principles

The ofi Supplier Principles

At ofi, upholding high standards of behavior and conducting business in an ethical, socially responsible, and environmentally sustainable manner is integral to our continued success. We also expect our suppliers to also embrace responsible workplace practices which are communicated in the ofi Supplier Principles.

Human Rights & Labor
Respecting human rights

As a large, global company we have a responsibility to make sure human rights are respected in all parts of our business.

 

Download our Position on Human Rights and Labor

Privacy Policy
Protecting the data and information of others

Our Privacy Policy sets out how we safeguard people’s information.

 

Read the Privacy Policy

Living Landscapes
Producing and sourcing sustainable ingredients

The Living Landscapes Policy supports a ‘Net-Positive’ approach to sustainable development in agricultural supply chains and landscape management. The co-existence of prosperous farmers and food systems, with thriving communities and healthy ecosystems, with the aim of putting more back into food and farming systems than is taken out. 

 

Download our Living Landscapes Policy

PCF Code
Producing and sourcing sustainable ingredients

The Plantations, Concessions and Farms (PCF) Code defines the process and standards for managing the environmental and social requirements of acquisitions and new and existing upstream developments across the entire project lifecycle. It is applied in conjunction with theLiving Landscapes Policy.

 

Download our PCF Code

Animal Welfare
Producing and sourcing sustainable ingredients

We fully support high animal welfare standards. These include not only good health, but mental wellbeing and the ability of animals to exhibit species-specific behaviour.

 

Download our Animal Welfare Policy

Agri Supplier Code
Producing and sourcing sustainable ingredients

We aim to build long-term relationships with suppliers based on responsible business practices and trust. The Agri Supplier Code sets out our expectations to support our goal to purchase raw materials and products produced in a manner that is socially responsible, economically profitable and environmentally sustainable.

 

Download the Agri Supplier Code

Responsible marketing
Responsible marketing

Our approach to marketing is in line with our high standards of business ethics.

 

Download the Responsible Marketing Policy

GMO
Genetically Modified Organisms(GMOs)

Olam supports a science-based approach to Genetically Modified Organisms.

 

Download the GMO position statement

Sourcing palm oil responsibly

Our dairy and specialty fats businesses procure palm oil from third parties. We are committed to the RSPO standard, protection of High Conservation Value forests and ecosystems, High Carbon Stock forests, peatland, and improving the livelihood of rural communities across the palm oil we source.

 

Read our Responsible Sourcing Palm Oil Policy here.

Read ofi news

Articles Jan 15, 2025

Andrew Brooks

Head of Cocoa Sustainability, ofi

UN World Day Against Child Labour 2021: Putting children first in cocoa

By Andrew Brooks, Head of Cocoa Sustainability, olam food ingredients (ofi)
 

This week, the world’s attention turns to a heavy burden that can damage a child’s Health and Education: child labour.  In ofi's cocoa business, we are focused on solving this problem every day.

 

Most child labour in cocoa relates to children carrying out hazardous tasks on the family farm, distinct from the much rarer issue of forced labour, and has no one cause. Labour laws can be misunderstood, and schools might be located far away. Even if there is a school nearby, children may not have the documents they need to enrol. When combined with rural poverty, many parents think their child’s time is best spent helping on the farm. And now, these cocoa-growing communities are also battling a global health pandemic.

 

We’re working to tackle each of these challenges in turn. Under our  Cocoa Compass sustainability ambition, we aim to completely eradicate child labour from our direct supply chain by 2030 and ensure farmers’ children can access the education they are entitled to. In 2020, we reached the critical milestone of rolling out child labour monitoring across 183,000 households in nine countries.

 

There is still a lot to do, and collaboration with our customers, national governments, and civil society is essential. For example, we recently asked the Fair Labor Association (FLA) to assess the extent to which cocoa farmers and their families have benefited from our sustainability programmes in Côte d’Ivoire, their perception and satisfaction with these interventions, and help to refine our approach further.

 

Using a due diligence methodology called Social Impact Assessment, the FLA collected extensive data and interviewed over 450 people from ten cocoa communities, including women and children. It found that of all our efforts to tackle child labour, the setting up of child labour monitoring and remediation and enabling access to education are the most advanced and have the most significant impact.

 

It also revealed that over two-thirds of those interviewed think child labour is on the decline in their community, and 80% believe that the interventions by ofi and our partners are contributing to protecting children.

 

There are areas for improvement. The FLA suggested we provide additional support to help farmers access affordable labour. And ensure greater follow-up with Village Savings and Loans Associations to maximise their ability to promote child protection.

 

We know that combining our efforts through multi-stakeholder partnerships, championed by local and regional governments, and supported by international finance institutions, is the best way to create the kind of long-term systemic change needed to reach universal school attendance

and graduation for children in cocoa communities.

 

This World Day Against Child Labour reminds us that if we want to put children first in cocoa, we must be open to testing new approaches and adapting our efforts based on what works best. The future of a cocoa generation is at stake if we don’t.

Press Release Sep 25, 2024

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ofi’s net-zero ambition recognized at UK’s largest sustainable business awards

A new carbon monitoring tool developed by leading food ingredients supplier ofi and Google geo-spatial partner NGIS, has been recognized in the “Net-Zero Innovation of the Year” category at this year’s Edie awards, which celebrate sustainability leadership.

 

The tool is designed to measure carbon gains and losses across supply chains. It uses satellite imagery and machine learning to track changes in forest cover and carbon stocks at a granular level - down to the individual farm1. This data is helping ofi to identify areas at risk of deforestation and prioritize conservation efforts on cashew, cocoa and coffee suppliers’ farms and in sourcing landscapes.

 

Climate Action Manager at ofi, Dr Pedro Lafargue said: “We are delighted to be recognized for our innovative solution that is helping us monitor and measure GHG emissions and progress towards net-zero goals. Part of this is about driving transformational change in strategic landscapes which means keeping growing and retaining more trees on and around farms.

 

“Planting more trees is one of the ways to move towards net-zero, but carbon sequestration potential is highly dependent on tree species and farm typology. The tool allows us to assess the optimum level of planting for different farmers and farms so we can create more efficient agroforestry programs that maximize both yields and carbon storage.”

 

ofi’s customers, who are some of the world’s largest food retailers and manufacturers, can access results of the data-driven sequestration efforts in their joint supply chains via performance metrics on ofi’s sustainability management system AtSource. These insights can help them monitor and reduce their climate risk and meet science-based targets, as well as prepare for compliance with new EU rules and disclosures in relation to nature and climate risks.

 

The move by ofi to take carbon stock monitoring from a manual, desktop-based process to an integrated pipeline which leverages cloud computing, is allowing ofi to progressively scale this analysis across multiple commodities and regions – covering over 950,000 farms so far.

 

But Lafargue says that there’s a role for industry partners to play to scale up the innovation and progress towards net-zero at scale: “While the tool can help our customers quantify the ecosystem services provided to supply their ingredients and invest efficiently in better farming systems, we need them to recognize the efforts made by farmers to plant trees and maintain agroforestry systems with financial incentives, like annual premiums, to scale up these efforts over the long-term.”

 

Looking ahead, there is potential to take the tool beyond ofi supply chains to quantify carbon stocks and removals across entire production landscapes to provide better data for the industry on land use change and carbon removals. 

 

ofi was also a finalist in the Circular Economy of the Year award for using residual cocoa shells to fuel its cocoa factories2, where it produces its premium cocoa ingredients deZaan. The circular biomass boilers will reduce natural gas usage and CO2 emissions at ofi’s Koog aan deZaan facility in the Netherlands by 50% and in Mannheim, Germany, where it is believed to be the first cocoa shell boiler of its kind in the country, it will save approximately 8,000 tons of CO2 annually.

 

Discover much more about what ofi has to offer at ofi.com

 

Notes to Editors

 

1 The Carbon Sequestration Monitoring Tool combines data from ofi polygon-mapped farms and satellite data with machine learning techniques to build models in Google Earth Engine that calculate the total aboveground biomass (AGB) - vegetation above the soil, such as stumps, trees, and foliage and how much carbon is present in each plot.

 

2 https://www.ofi.com/news-and-events/press-release/olam-food-ingredients-turns-cocoa-shells-into-power-to-fuel-factory.html

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How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

How we keep our standards high

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.

How we keep our standards high multiple image_multiple image

How we do business is just as important as success itself, and high standards of behavior are fundamental to the values and culture of ofi. That’s why working in an ethical, socially responsible and environmentally sustainable way is embedded in every aspect of our business. The standards we expect are set out in the Code of Conduct and other specific policies covering all elements of our operations.